Today's thought is a simple one, getting back to the basics of sales. Here are a few pointers you may find helpful.
- Dress appropriately
- Know what makes your product/service different
- Prepare for every call
- Arrive a few minutes early
- Bring a great attitude
- Know what you are going to say
- Listen more than you speak
- Thank your customer for their time
- Never conclude your call without knowing when the next contact is going to take place
- Complete your call report and analysis of the call when it is fresh in your mind - do it right after you leave the customer.
- Follow up
- Follow up
- Follow up
- Make your process routine
Richard
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