Thursday, August 12, 2010

Thoughtful Thursdays - Managing Sales Growth

Congratulations for exceeding company sales projections again for third quarter in a row! Even better news is that the growth trend is expected to continue.
 
So what will you do with this increase in cash flow - or is your cash flowing better? When was the last time you checked? Too busy to do it, assuming that it must be good because the top line is growing?
 
Assume nothing, especially when it comes to cash. There are questions that require answers:
  • Do you know how the increase in sales activity has affected your variable costs?
  • Operationally, are efficiencies what they need to be?
    • When was the last time you reviewed business operations?
    • Has fast growth created "hidden factories"? These are wasteful inefficient activities that may develop as a result of unchecked growth, in the name of getting product out the door to satisfy customer demand?
  • Are your accounts receivable current?
    • Are they increasing faster than sales? This is not good.
  • Are your accounts payable current?
  • Do you know why your business is growing so fast?
  • If your growth is due to your customer's growth, have you run a credit check lately
    • Do you know why they are growing?
    • Is your customer list growing faster or slower than sales might indicate?
  • How is your sales force dealing with the increase in business?
    • Are they reaching capacity?
    • Do they need help?
It requires more than good sales numbers to have a sustainable and profitable business. Each of the pillars of your business; Marketing, Operations and Finance, need sound management.

Block off time to review and analyze each part of your business on a regular basis. It will pay off in the long run.

Good selling,
Richard

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